The take-up of digital services can be promoted by providing a safe, secure digital environment. A key step in developing a thriving ICT ecosystem is to provide PNG consumers and businesses with the confidence they need to undertake transactions online. Tools to prevent fraud and promote trust should be developed and provided to consumers and businesses.
Equally, ensuring the cyber security of critical ICT infrastructure in PNG and preventing cyber-attacks will help to create a stable environment and promote the use of digital services. Finally, the development of legislation on consumer rights and data protection can help give consumers confidence to trust online services.